Digital Shadows is a VC-backed, growth stage company with offices in London, San Francisco, and Dallas. We monitor and manage digital risk across the widest range of data sources within the open, deep, and dark web to protect an organization’s business, brand, and reputation. Our Digital Shadows SearchLight™ service combines scalable data analytics with human intelligence analysts to manage and mitigate risks of an organization’s brand exposure, VIP exposure, cyber threat, data exposure, infrastructure exposure, physical threat, and third-party risk, and create an up-to-the-minute view of an organization’s digital risk with tailored threat intelligence.
We are seeking exceptional individuals to join us on our journey and share in our accomplishments and passion.
For more information on Digital Shadows, please visit http://www.digitalshadows.com
We have amazing clients and a premier product. As a Senior Client Advocate, you play a vital role in customer relationships, retention and optimization. The Client Success team ensures our clients are as successful as possible in using Digital Shadows SearchLight™. This role is an integration of technology, marketing, sales, professional services, training, and support.
Please apply if you are:
- Driven: No one needs to push you to excel; it’s just who you are
- Eager to learn, adapt and perfect your work; you seek out help and put it to good use
- Passionate about helping and serving our customers: They win, so you win
- An experienced Client Success professional, looking to take your career to the next level by tackling a rapidly growing client base, learning a new product from scratch, and extending technical knowledge
The role will report to our Global Director of Client Success and will work alongside a top-notch team of Client Advocates. Candidates must be available for interviews immediately and able to start soon after that. Remote work will not be available for this position.
- Competitive benefits package
- Salary is negotiable on, and commensurate with, experience
- Flexible working conditions
- Fun, lively colleagues across the globe
- Regular Company events
If you have any questions, please contact us at careers[at]digitalshadows[dot]com. Please note that we only accept applications through this online application portal.