Digital Shadows is a fast growth company with offices in London, San Francisco, Frankfurt & Singapore. Digital Shadows minimizes digital risk by identifying unwanted exposure and protecting against external threats. Organizations can suffer regulatory fines, loss of intellectual property, and reputational damage when digital risk is left unmanaged. Digital Shadows SearchLight™ helps you minimize these risks by detecting data loss, securing your online brand, and reducing your attack surface. To learn more and get free access to SearchLight, visit www.digitalshadows.com.
We have amazing clients and a premier product. As a Senior Client Advocate, you play a vital role in customer relationships, retention and optimization. The Client Success team ensures our clients are as successful as possible in using Digital Shadows SearchLight™. This role is an integration of technology, marketing, sales, professional services, training, and support.
Please apply if you are:
- Driven: No one needs to push you to excel; it’s just who you are
- Eager to learn, adapt and perfect your work; you seek out help and put it to good use
- Passionate about helping and serving our customers: They win, so you win
- An experienced Client Success professional, looking to take your career to the next level by tackling a rapidly growing client base, learning a new product from scratch, and extending technical knowledge
The role will report to our Global Director of Client Success and will work alongside a top-notch team of Client Advocates. Candidates must be available for interviews immediately and able to start in our London office soon after that. Remote work will not be available for this position.