NextRequest is a mission-driven company committed to using technology to reshape how the public interacts with government. We build software that makes it simple and easy for local governments to manage and respond to public records requests (also known as Freedom of Information Act Requests).
We’re looking for an Account Manager to own the relationship with our existing customers and to help increase the value that Nextrequest provides to them. In this role, you’ll be the primary point of contact for customers after they have onboarded. You’ll advise customers on how to use NextRequest most effectively, ensure they renew, and identify opportunities for upsell and expansion. We’re still building out our processes, so this is an opportunity to help shape what account management and customer success looks like at a growing company.
What you’ll do:
What we’re looking for:
And bonus points for:
This position is open to candidates based in the San Francisco or remote (within the United States)