Who we are:
Logikcull is democratizing legal discovery so it can be done quickly, affordably and securely by anyone at any time anywhere. The costs and risks associated with complex data projects like eDiscovery, FOIA response, and internal investigations are skyrocketing as the amount of data -- and, therefore, electronic evidence -- grows exponentially. Logikcull’s secure, cloud-based solution helps law firms and organizations of all sizes solve the expensive, complex, and risky challenges associated with the processes. Logikcull: it’s instant discovery for modern legal teams.
What we need:
As a Senior Product Support Representative, you are the face of Logikcull’s instant discovery solution for our customers. You love working with customers to solve problems, and do so with empathy and a sense of urgency. You possess industry knowledge, excellent communication skills, and a commitment to operational excellence. You embody Logikcull’s core values and seek out opportunities to share product knowledge, mentor junior representatives, and improve internal processes. Stated simply, your job is to create support moments for customers that make them say, “WOW - that was delightful!”