Building Enterprise Leaders

Instructional Designer / Content Developer - Training at Workato
Singapore

Workato is the operating system for today’s fast-moving business. As a high growth company with over 6000 customers, Workato is revolutionizing the integration and automation market with investments from the top 3 SaaS companies - Salesforce, Workday, ServiceNow. Recognized as a leader by both Gartner and Forrester, it is the only AI-based platform that enables both business and IT to integrate their apps and automate workflows across their enterprise with robust security and governance. Some of the world’s top brands including Slack, Grab, Box, Visa, Broadcom run on Workato.

We are looking for an exceptional <strong>Instructional Designer / Content Developer - Training</strong> to join our growing team. We need someone who is enthusiastic and passionate about <strong>developing Online Self-Service Training and Certification Solutions</strong> for the Workato’s Integration and Automation Platform as well as delivering on-site training to customers and partners.

Workato has a positive, and collaborative culture—we look for people who are curious, inventive, smart, hardworking and work to be a little better every day. Workato has also been recognized amongst the “Top 47 Enterprise Startups to Bet Your Career On in 2020”, the “Hottest 13 Productivity Software Startups to Watch in 2020!”, and the “Top 15 startups helping even non-programmers build simple apps, ahead of an expected software developer shortage” by Business Insider.

Responsibilities

    Work with the team to develop the overall training curriculum and content for Workato platform

    Engage with cross-functional teams who have varying levels of involvement with the training program, and maintain relationships to build reliable internal SME support for the program.

    Follow the guidelines of ADDIE to create training content, tests, and certifications

    Define, evaluate and implement solution components for self-service training solution (LMS) and future ILT

    Embrace different styles of training techniques, including e-learning, videos, tutorials best practices and How to’s

    Drive best practices from an overall customer adoption and engagement

    Deliver remote and in-person training

    Use graphic design methods and tools to create relevant diagrams and graphics in accordance with a corporate style to support online learning content

Requirements

    Computer science or equivalent degree with at least 3+ years of working experience in the area of developing and delivery of online content and courseware for a technical product

    Knowledge of APIs, Web Services, Relational Databases, and Basic Programming

    Ability to learn new concepts, technologies and solve problems

    Knowledge and familiarity of online training curriculum and solutions

    Extensive experience in developing creative and engaging training/content and certifications for both technical and non-technical users

    A confident and engaging facilitator and communicator, being totally comfortable in front of both small and large audiences

    Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done

    A natural people person who can build trust and rapport with ease

    Detail-oriented, team player, outgoing personality, good communication, presentation, influencing and collaboration skills

    Knowledge of automation and integration space preferred

Why Workato?

At Workato, all full-time permanent employees will have the following Benefits.

    Travel opportunities to US Mountain View HQ / other US and Europe offices

    Long-term prospects for a professional career

    Flexible Work culture

    Workato Stock Options at one of Silicon Valley’s fastest-growing startups

    Pantry stocked with healthy snacks and drinks

    Free GP consultation and other Medical benefits

    Discount on Gym Membership

    Referral Bonus (customer / employee)

    Performance Bonus (variable)

    Company-sponsored team building events