Building Enterprise Leaders

Technical Collections Analyst at Digital Shadows
London, GB
Responsible for the configuration and maintenance of our collection platform, the Technical Collections Analyst will liaise between our intelligence team and our developers in order to ensure that our system continues to collect information in a timely manner, from the right places, and that it satisfies client requirements. The effectiveness and efficiency of our platform is dependent on the quality of our sources and effective configuration of SearchLight™, and therefore this role will be pivotal to our company as we expand. The successful candidate will have a meticulous attention to detail becoming an expert in our system and its capabilities, as they’ll share responsibility for mission critical functions. The role will involve the implementation and development of our Intelligence Collection Plan. This will entail discovering, configuring and maintaining sources for our innovative system to collect against, across a range of surface, deep, and dark web domains. The Technical Collections Analyst will work in our Production Service team alongside configuration analysts and data analysts to improve the efficiency and accuracy of our system through both configuration and capability changes and enhancements. You'll report directly to the Head of Production Service, becoming a trusted advisor on the direction of our technical collection. You will hold the responsibility for the maintenance and coordination of our collection and configuration function.


A Bachelor’s degree in a Computer Science or equivalent
At least 1-2 years relevant work experience
Ability to manage time effectively, to work under pressure, to meet schedules and deadlines, to multi-task, to plan, organise and prioritise tasks paying close attention to detail
Meticulous and rigorous attention to detail
Knowledge of internet technologies and website building/hosting (HTML, XML, URLs etc.)
Must have clear, concise, straight to the point communication skills,and be comfortable dealing with both internal business and technical stakeholders
Ability to manage customer expectations
Ability to rapidly learn new software and understand a software product in sufficient detail to input and to suggest alternative approaches to configuration and provide input to development teams to enhance collection capabilities
Willingness to learn about cybercrime, threat actors and intelligence analysis

Experience of Open Source Intelligence (OSINT)
Language skills (particularly Russian, Japanese or Mandarin) are highly desired
Knowledge of web search, discovery, and monitoring technologies
Experience in a high-level scripting language
Basic understanding of database or structured query technologies such as SQL, MS SQL Server, Oracle and Postgres